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Terms of Service

This policy is effective as of March 2026

Welcome to LABOFCRM, a customer relationship management platform developed and

operated by LABOFWEB Technologies Pvt Ltd. These Terms and Conditions govern your

use of the LABOFCRM website, platform, and related services.

By accessing or using LABOFCRM, you agree to comply with these Terms. If you do not agree

with these terms, please do not use the plaƞorm.

1. Definitions
  • Company refers to LABOFWEB Technologies Pvt Ltd.
  • Platform refers to LABOFCRM software, website, and services.
  • User refers to individuals or businesses using LABOFCRM services.
  • Services refer to CRM tools, automation systems, analytics, integrations, and related solutions provided by LABOFCRM.
2. Acceptance of Terms
By accessing or using the LABOFCRM platform, you confirm that:
  • You are legally capable of entering into a binding agreement.
  • You agree to comply with these Terms and applicable laws.
  • If you use the platform on behalf of an organization, you have the authority to bind that organization to these Terms.
3. Description of Services
LABOFCRM provides business management and CRM tools including:
  • Lead and customer management
  • Sales pipeline tracking
  • Workflow automation
  • Business analytics and reporting
  • Integration with payment gateways and communication platforms
The company may update or improve the services from time to time.
4. User Accounts
To access certain features, users may be required to create an account.Users agree to:
  • Provide accurate and complete information
  • Maintain the confidentiality of login credentials
  • Be responsible for all activities under their account
LABOFWEB Technologies reserves the right to suspend accounts that violate these terms.
5. Payments and Billing
Some services may require payment.
Payments may be processed through authorized third-party payment gateways such as Razorpay.
Users agree that:
  • All payments are subject to payment gateway policies
  • Applicable taxes may apply.
  • Fees may change with prior notice
6. Communication Services
LABOFCRM may integrate with communication platforms including:
  • WhatsApp Business API
  • Meta platforms
  • Email and messaging services
Users must ensure they:
  • Obtain consent before sending communication
  • Follow messaging platform policies
  • Avoid sending spam or unsolicited messages
7. Acceptable Use
Users must not use LABOFCRM for:
  • Illegal activities
  • Fraudulent transactions
  • Sending spam or abusive messages
  • Distributing malware or harmful software
Violation may result in account suspension.
8. Limitation of Liability
LABOFWEB Technologies shall not be responsible for:
  • Loss of profits or revenue
  • Data loss caused by user actions
  • Service interruptions caused by third-party services
The platform is provided on an “as-is” basis.
9. Termination
The company may suspend or terminate user accounts if:
  • These terms are violated
  • Fraudulent activities are detected
  • Payment obligations are not fulfilled
Users may also terminate their account at any time
10. Governing Law
These Terms shall be governed by the laws of India.
Any disputes shall fall under the jurisdiction of the courts located in Kerala, India.
11. Contact Information
For questions regarding these Terms, please contact:
LABOFWEB Technologies Pvt Ltd
Email: support@labofweb.com
Website: https://www.labofcrm.com