FAQ

Frequently Asked Questions

Everything you need to know about Lab of CRM. Can’t find what you’re looking for? Contact us

About Lab of CRM

What is Lab of CRM?

Lab of CRM is a cloud-hosted customer relationship management platform engineered by LABOFWEB Technologies. Designed specifically for solo sellers and growing businesses, it helps you capture leads, organize deal pipelines, and generate professional PDF quotations quickly.

Who is Lab of CRM for?

Lab of CRM is built for sales professionals, founders, and small business operators who need an intuitive, clutter-free system to track customer deals without getting bogged down by complicated enterprise settings.

What makes Lab of CRM different from other CRMs?

Most CRMs are expensive, complex, and slow down your sales process. Lab of CRM focuses strictly on speed and essentials: fast deal stages, contact history, and 1-click quotation PDF generation backed by an honest 1-Year Free Launch Offer.

Features & Capabilities

How does deal and lead tracking work?

You can quickly record incoming leads, organize them through visual pipeline stages, log follow-up notes, and track progress until deals are won.

Can I generate quotation PDFs?

Yes! Quotation generation is a core feature of LAB OF CRM. You can create quotations directly from deal records and download or send clean, professional PDF quotations to clients.

How does communication logging work?

You can record customer notes, interaction dates, and communication history directly within each contact profile to preserve context across your sales pipeline.

Does Lab of CRM offer reporting and analytics?

Yes. The dashboard provides clean overview metrics of active leads, deal pipeline stages, and conversion trends to keep your sales momentum visible at a glance.

Pricing & Launch Offer

What is the 1-Year Free Launch Offer?

To celebrate our official launch, LAB OF CRM is offering the Starter Plan completely free for 1 year to early adopters. There are no setup fees and no credit card is required to sign up.

Why are other plans marked "Coming Soon"?

We are focused on delivering a rock-solid single-user experience first. Multi-user team features and advanced integrations will be released progressively as they complete rigorous quality testing.

Do I need a credit card to sign up?

No. You can create your account and start using the Starter Plan immediately without entering credit card or billing details.

Integrations

Which integrations are available now?

Google Account Sign-In is live today for fast, secure access. You can also contact us for custom API integrations deployed by our parent agency LABOFWEB.

When will WhatsApp and Meta Lead Ads integrations arrive?

Native WhatsApp Business messaging and Meta Lead Ads auto-sync are currently in active development on our product roadmap. Early adopters will receive early access as soon as beta testing begins.

Account & Security

How is my data hosted and secured?

LAB OF CRM is cloud-hosted on secure, high-availability infrastructure. All traffic is secured via standard HTTPS/SSL encryption, with access managed through granular role-based user permissions.

Can I manage multiple users or companies right now?

The current release is optimized for 1-user dedicated sales workspaces. Multi-user teams and multi-company support are planned for upcoming releases.

Is LAB OF CRM mobile-friendly?

Yes. The interface is fully responsive across mobile phones, tablets, laptops, and wide screens, allowing you to update deals and check leads from any device.

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